Stage 10 – Post Project Review

As a final sign-off, a structured post project review is undertaken. The aim of the review is to analyse the project’s successes, challenges and overall effectiveness. By gathering feedback from the client, the review provides valuable insights for future continuous improvement. The reviews, both positive and negative, help Cradle Design enhance future project planning and client satisfaction.

1. How satisfied are you with the outcome of the project?

2. How satisfied are you with meeting the project’s initial goals and objectives?

3. How would you rate the effectiveness of our communication throughout the project?

4. How satisfied are you with the quality and completeness of the project deliverables?

5. How satisfied are you with the way we handled issues or challenges that arose during the project?

6. Were project milestones and deadlines met in a timely manner?

7. Did the project stay within the agreed-upon budget?

8. Were there any scope changes during the project? If so, were they handled effectively?

9. How would you describe our collaboration and teamwork during the project?

10. Do you think we incorporated your suggestions and feedback into the project development process effectively?

11. How involved did you feel in the decision-making and project management processes? Or in other words, did our team listen to your suggestions and incorporate them adequately?

12. Did you get adequate training and support for project-related systems or processes?

13. Would you consider working with us on future projects?

14. Would you recommend our services to others? Why or why not?

15. Is there any other feedback, positive or negative, that you would like to share about the project delivery?